NAMI Indiana HelpLine
The NAMI Indiana HelpLine is available to statewide callers Monday through Friday, 9 a.m. to 5 p.m. If you reach the voicemail during business hours, please leave a message and your call will be returned as soon as possible. If you leave a voicemail message outside of business hours, your call will be returned within the next business day. The HelpLine is closed on federal holidays in which the NAMI Indiana office is closed.
Our HelpLine is equipped with trained staff and volunteers to offer help with:
Symptoms of Mental Illness Information
Locating Support Groups and Education Classes
Navigating the Mental Health System
Legal Issues (we do not provide individual representation)
Insurance & Appeals
Tools for Crisis Planning
We are unable to provide specific recommendations for treatment, legal representation, or other individual advocacy/case work.
NAMI Indiana HelpLine Specialists help individuals and families improve their lives and advance recovery by listening to their concerns and connecting them with essential resources and services. They extend empathy, understanding, respect, and emotional support to everyone contacting the NAMI Indiana HelpLine. As volunteers, they will develop a deep understanding of the mental health landscape, mental illnesses, treatment options, and recovery strategies. They will also experience the appreciation and gratitude expressed by the individuals, families, and caregivers they serve.
HelpLine Specialists are asked to volunteer four hours a week for six months. Read the entire HelpLine Volunteer description and requirements here. HelpLine Specialists must go through an application process and training. Click here for an application and contact Elizabeth Boyle at firstname.lastname@example.org for more information or to apply.